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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

Topic	Details
Topic 1	Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 2	Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 3	Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 4	User Lifecycle Management: This area focuses on managing user accounts throughout their lifecycle in Slack. Candidates will implement authentication options based on organizational requirements and recommend processes for new account creation.
Topic 5	App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 6	Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.

Salesforce Certified Slack Administrator Sample Questions (Q96-Q101):

NEW QUESTION # 96
You're an Org Owner for a financial organizations Slack Enterprise Grid. Someone accidentally shared confidential financial statements in a public Slack channel. You have since deleted the file; however, you want to track which users have downloaded the file from Slack.
What is the best way to do this?
(Select the best answer.)

A. Use the Discovery APIs to export the required public channel data.
B. Use the Audit Logs API to audit the file download action in the required public channel.
C. Use the Import/Export Data tool under workspace settings to export the required public channel data.
D. Use the Audit Logs API to export the required public channel data.

Answer: B

NEW QUESTION # 97
Your company just moved to Slack Enterprise Grid after years of using Slack inconsistently across departments. As the new Org Admin, it is up to you to decide on a strategy to move everyone onto Slack.
Currently:
* The marketing team has one workspace with hundreds of channels, hundreds of thousands of messages and custom emoji in their workspace.
* The sales team has two workspaces, "The Greatest Sales Team" and "More Deals More Money, each with a few dozen channels and thousands of messages.
What is the best approach for streamlining your Enterprise Grid Design while still meeting the needs of your organization?
(Select the best answer.)

A. Move all the data out of the two sales workspaces and into the marketing workspace.
Rename the marketing workspace to "Marketing and Sales." Archive the two sales workspaces.
B. Consolidate "More Deals More Money and "The Greatest Sales Team, and then rename the workspace as "Sales." Then, update the URL to align with your o rename the organization's branding. Leave the marketing workspace as-is.
C. Export all the existing workspace data from all workspaces and then import it into your new Enterprise Grid Org as a single consolidated workspace
D. Delete the two sales workspaces and create a new workspace called "Kales* since you can't change core workspace details such as the URL. Leave the marketing workspace as-is.

Answer: B

NEW QUESTION # 98
You're an Org Owner of a Slack Enterprise Grid org. Your company recently selected an Enterprise Mobility Management (EMM) provider and you will be turning on EMM. You're preparing a communication to share with your end users so they understand when they need to take action.
What guidance would you include in your communication?
(Select the best answer.)

A. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 24 hours.
B. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within 72 hours.
C. End users will be signed out of Slack on their mobile devices if they do not complete the EMM setup within one week.
D. End users will be immediately signed out of Slack on any unmanaged mobile devices.

Answer: D

Explanation:
According to Slack's official documentation on Enterprise Mobility Management (EMM):
"When EMM is required, any users who are not on an approved device and have not completed setup will be immediately signed out of Slack on their mobile devices." There is no grace period of 24 hours, 72 hours, or one week - once EMM enforcement is enabled, users must be using an approved device immediately or they are signed out.
(Reference: Slack Administration Study Guide - Mobile Security and Enterprise Mobility Management)
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NEW QUESTION # 99
You're an Org Admin who recently joined an organization with multiple workspaces, many of which were redundant. After working with Slack Professional Services to consolidate these workspaces, your leadership team has decided that all future workspace requests should only be approved if they meet specific requirements. You need to create a process that will most efficiently allow for new workspace requests and approvals.
What should you do?

A. Post the requirements in the #general channel so that your members can see them.
B. Create a workflow in the #help-admins channel that requires users to provide justification for their request.
C. Inform users that if they want a new workspace they should reach out to you via direct message (DM).
D. Enable workspace creation requests via Org Settings.

Answer: B

NEW QUESTION # 100
Mayim, the Chief Human Resources Officer at Large Inc, is concerned that her team communicates mostly via direct messages rather than channels. She wants to know if the HR workspace is lagging behind the rest of the organization.
What information should the Workspace Admin provide to help Mayim?

A. Instructions on how to conduct a poll in channel asking members if they've been using channels or direct messages, using emoji for responses
B. The number of messages posted in the #help-hr triage channel over the past 30 days
C. The percentage of messages sent via direct message in the HR workspace to the organization's overall percent of direct messages
D. The statistic that HR is typically a more confidential function than other teams and should expect to have more information in direct message

Answer: C

NEW QUESTION # 101
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